Terms of Service

About Plainly

Plainly is operated as a small, independent business. By using this website and purchasing our products, you agree to the terms below.

Products

We make every effort to describe our products accurately, including their ingredients and expected effects. Our eye patches are designed to provide temporary, visible results — we do not claim permanent or medical-grade outcomes, and nothing on this site should be taken as medical advice.

Orders and payment

All prices are listed in AUD. Payment is processed securely at checkout. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud.

Shipping and delivery

See our Shipping Policy for full details on delivery timeframes and coverage areas.

Returns and refunds

See our Refund Policy for full details on our 30-day guarantee.

Intellectual property

All content on this site — including text, branding, and imagery — belongs to Plainly and may not be reproduced without permission.

Limitation of liability

To the extent permitted by law, Plainly is not liable for indirect or consequential damages arising from the use of our products or website. Nothing in these terms limits your rights under Australian Consumer Law.

Changes to these terms

We may update these terms from time to time. Continued use of the site after changes constitutes acceptance of the updated terms.

Contact

Questions about these terms? Reach out via our Contact page